TRUE Story · 2025 · Commerce · D2C

A new brand experience with years of trust

Year
2025
Sector
Beauty & Wellness · Commerce
Services
E-commerce, social, photography
Stack
Shopify · Liquid · Klaviyo
TRUE Story
Brief

True Story by Collagen Plus is a cosmetics and supplements brand that wanted to refresh without losing the trust built over years. We built an advanced Shopify platform with a personalization quiz, loyalty club and a content magazine.

From a legacy brand to a new identity — without losing the reputation built over years.

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About the project

True Story by Collagen Plus is a cosmetics and supplements brand offering high-quality products for body care and nourishment. We built them an advanced e-commerce platform on Shopify combining a smart shopping experience with clean, modern design.

The site delivers a complete solution — from personalized product matching to easy, secure purchasing.

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Background

In an evolving digital world, the brand needed to refresh and adapt to market demands. The transition from a known legacy brand to a new identity presented a significant challenge — how to preserve the reputation and trust built over years while creating a modern, clean and precise brand experience.

Project areas
01
Shopify · UX

Commerce platform

  • Advanced Shopify storefront
  • Clean, premium design for the new identity
  • Smart product-matching quiz
  • Loyalty program with unique perks
  • Professional content magazine in beauty & wellness
  • Fast, simple checkout
02
Instagram · Facebook · TikTok

Social media

  • Ongoing management of three platforms in parallel
  • Creating professional, engaging content
  • Campaign and promotion management
  • Daily interaction with the customer audience
  • Consistent messaging across all channels
03
Photography · Direction

Visual content

  • Professional product photography
  • Brand and lifestyle photography
  • Editing and adaptation for each platform
  • Creating supporting graphic elements
  • Unified visual language
Outcome

The result — strong, consistent digital presence across all touchpoints. The combination of an advanced commerce platform, quality content and high-grade visual materials allows the brand to present itself in the most professional way.

+38%
conversion growth
×2.4
average order value
972
club members per month
4.9
average rating